3-Step Welcome Bonus

390% up to $5,700 + 175 FS

High-roller option up to $7,500

Crownslots Casino Terms & Conditions

These terms and conditions explain the rules that apply when you access or use Crownslots Casino. Please read them carefully before creating an account, depositing funds or participating in any games. By using the website, you confirm that you understand and agree to these terms, together with any additional rules displayed for particular games, promotions or services.

Crownslots Casino operates under two gaming licences: Tobique Gaming Commission licence no. 0000064, and Comoros AOFA licence ALSI-202509073-FI2. Player data and transactions are protected with advanced encryption technology.

1. General terms and account requirements

These terms apply to the Crownslots Casino website, its available games, account features and related services. They should be read together with the Privacy Policy, Responsible Gambling information, promotional terms and any game-specific rules shown on the website. If there is a difference between these terms and a specific promotion or game rule, the more specific rule may apply to that promotion or game.

You must be legally permitted to use online gambling services in your location. You are responsible for checking the laws that apply to you before accessing Crownslots Casino. Access may not be available in every jurisdiction, and Crownslots Casino may restrict or refuse access where required by law, regulation, licensing conditions or internal controls.

You must provide accurate, current and complete information when registering an account. Information must be kept up to date throughout your use of the website. An account may only be created and used by the person whose details are registered. You must not open an account on behalf of another person, allow another person to use your account or use an account that belongs to someone else.

  • You must meet the applicable minimum age requirement before opening or using an account.
  • You must protect your username, password and other account credentials.
  • You must notify Crownslots Casino if you believe your account has been accessed without permission.
  • You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
  • You must not use automated software, bots, scripts or other tools intended to interfere with the website or games.
  • You must not create multiple accounts where doing so is prohibited or intended to avoid account controls.

Crownslots Casino may carry out identity, age, payment method and source-of-funds checks. You may be asked to provide documents or information before deposits, withdrawals or continued access can be completed. If requested information is not supplied, is inaccurate or cannot be verified, access to an account or transaction may be delayed, restricted or suspended.

2. Deposits, withdrawals and account balances

You may only deposit funds using a payment method that belongs to you or that you are authorised to use. Deposits must be made for the purpose of participating in permitted games and services. You must not use Crownslots Casino as a bank account, payment service or method of transferring funds to another person.

Available payment methods, minimum and maximum amounts, processing requirements and any applicable fees will be displayed on the website or during the relevant transaction. Payment providers may apply their own terms, fees or processing times. Crownslots Casino does not control the policies of independent banks, card providers or payment services.

A withdrawal request may be subject to account verification, payment checks, play-through requirements that are clearly disclosed, anti-fraud controls and any applicable legal obligations. Funds may be returned through an approved method and, where appropriate, to the original payment method. The options available can depend on the method used for the deposit and the information verified on the account.

You are responsible for reviewing each transaction before confirming it. Deposits are generally intended to be final once accepted, except where a correction, reversal, refund or other action is required by law or agreed by Crownslots Casino. If you believe a transaction is incorrect, you should raise the issue promptly through the available support channel.

  • You must not deposit funds that come from unlawful activity.
  • You must not attempt to charge back, reverse or dispute a genuine transaction without first raising the issue with Crownslots Casino.
  • Suspicious, unusual or unauthorised transactions may be investigated and may be reported where required.
  • If an account is closed, any remaining balance will be handled in accordance with applicable law and verification requirements.
  • Crownslots Casino may correct obvious errors in balances, transactions or game records.

In the event of a technical error, a game may be cancelled, corrected or reviewed. Where a game outcome or balance has been affected by an obvious system or recording error, the relevant records may be adjusted to reflect the intended result, subject to applicable requirements.

3. Games, promotions and responsible use

Games must be played according to the rules displayed on the website. Before participating, you should review the game instructions, available stakes, outcome information and any applicable conditions. Game results are determined by the relevant game system and may not be influenced by previous wins, losses or the amount wagered.

Promotions, bonuses, competitions and other offers may have separate terms. These terms may include eligibility requirements, expiry dates, wagering or turnover conditions, game restrictions, maximum benefits and withdrawal rules. The applicable promotional terms will apply to the relevant offer. An offer should not be used unless you understand its conditions.

Crownslots Casino may amend, withdraw or restrict a promotion where this is permitted by law or required to prevent misuse, error or unfair activity. A promotion may be unavailable to some accounts or locations. Attempting to abuse an offer, use multiple accounts or exploit a technical error may result in the offer being cancelled and the account being reviewed.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose, set personal limits and take regular breaks. You should never gamble to deal with financial difficulties, stress or other problems.

  • Set a spending limit before you begin and avoid increasing it to chase losses.
  • Keep track of the time and money you spend gambling.
  • Do not gamble while under the influence of alcohol or other substances.
  • Do not borrow money or use essential household funds to gamble.
  • Use available account limits, time-outs or self-exclusion tools if gambling is becoming difficult to control.
  • Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

If you request a break, account restriction or self-exclusion, the applicable process and conditions will be explained through the available responsible gambling features. You should not create another account or attempt to bypass a restriction. Account tools are designed to assist with control, but they do not replace personal responsibility or professional support.