Cookies Policy | Crownslots Casino

1. What are cookies?

Cookies are small text files that a website places on your computer, mobile phone, tablet or other internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies can help websites work properly, maintain security, remember preferences and provide information about how visitors use online services.

Some cookies are placed directly by Crownslots Casino. Other cookies may be placed by service providers that support website operation, security, analytics, advertising or other functions. These third parties may process information collected through their technologies in accordance with their own privacy notices and contractual arrangements.

Cookies may be session cookies or persistent cookies. Session cookies are temporary and are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active depends on its purpose and technical configuration.

We may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies may perform functions similar to cookies, including recognising a device, measuring website activity and helping to protect our services.

2. How we use cookies

The cookies and similar technologies used on our website may serve several purposes. Some are essential for providing the website and online gambling services, while others support optional features or help us understand how the website is used. The categories below describe the main ways these technologies may be used.

Strictly necessary cookies

These cookies are required for core website functions. They may support account access, session management, page navigation, security controls, fraud prevention and responsible operation of the website. They can also help us remember actions during a visit, maintain the integrity of a session and identify unusual or potentially harmful activity.

Because these cookies are necessary for the website to function or for important security and compliance purposes, they may not be capable of being disabled through ordinary cookie preference tools. Blocking them through browser settings may affect access to some parts of the website or prevent certain services from working.

Preference and functionality cookies

These cookies help remember choices and settings, such as language, display preferences or other selections made while using the website. They may make your experience more convenient by reducing the need to enter the same information repeatedly. If these cookies are disabled, some preferences may not be retained.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages visited, links selected, the time spent on a page, technical errors and general device or browser information. We use this information to assess website performance, identify improvements and make our services easier to use.

Analytics information is generally used in aggregated or otherwise managed form. It may assist with reporting and service improvement, but it is not intended to identify you personally unless it is combined with other information in accordance with our Privacy Policy and applicable law.

Security, fraud prevention and compliance

Cookies and related technologies may be used to protect accounts, transactions and the website from unauthorised access, automated abuse, malicious activity and other security threats. They may help verify devices, detect unusual behaviour, support identity and age checks, and meet legal, regulatory or operational obligations that apply to online gambling services.

Advertising and marketing technologies

Where permitted and where you have provided any required consent, we may use cookies or similar technologies to understand the effectiveness of marketing activity, limit repeated advertisements, measure referrals or present information that may be relevant to your interests. These technologies may be operated by advertising or marketing partners.

Crownslots Casino does not use cookies to encourage unlawful gambling or to avoid responsible gambling requirements. Marketing activity remains subject to applicable laws, platform rules, consent requirements and our responsible gambling practices. You can usually manage optional marketing technologies through the cookie preference tool or your browser settings.

3. Your cookie choices

When you visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or choose between different categories. Your choices may be stored in a preference cookie so that the notice does not need to be shown repeatedly. Essential cookies may still be used where they are required for website operation, security or compliance.

You can also control cookies through your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies or block cookies from selected websites. Browser instructions vary, so you should refer to the help or settings area of your chosen browser for current guidance.

Deleting cookies may remove saved preferences and require you to make selections again.
Blocking all cookies may prevent account features, secure sessions or other parts of the website from working correctly.
Changing browser settings may affect other websites that you use.
Opting out of analytics or marketing cookies does not necessarily stop all advertising; it may mean that advertising is less tailored to your interests.
A separate device or browser may have separate cookie settings and preferences.

Where a consent mechanism is available, you may be able to change your choices at any time by reopening the cookie preference tool. If your browser or device does not support this function, you can manage cookies using its privacy and security settings. You may also contact us through the available website channels if you have a question about cookie preferences.

Do Not Track signals

Some browsers and devices provide Do Not Track or similar privacy signals. There is no single industry standard for responding to these signals. Our website may not respond to every such signal, but you can use the cookie preference tool and browser controls described above to manage optional technologies.

4. Third parties, data protection and policy updates

Third-party providers may place cookies or use similar technologies when their services are integrated into the website. These providers may support functions such as website hosting, security, payment processing, identity verification, analytics, customer support or marketing measurement. The information collected may include an IP address, device type, browser details, approximate location, pages viewed, session information and interactions with the website.

Cookie information may be combined with other information we hold about you where this is necessary for the purposes described in our Privacy Policy, including account administration, security, fraud prevention, legal compliance and service improvement. We handle personal information in accordance with applicable Australian privacy requirements and our Privacy Policy.

Cookies may be stored or accessed in countries outside Australia by Crownslots Casino or its service providers. Where personal information is transferred or made accessible overseas, appropriate measures may be used where required by applicable law. The protections applying to information may differ between countries.

How long information is retained

The retention period for cookie information depends on its purpose. Session information is generally retained only for the duration of a visit or login session, while preference, analytics, security or marketing information may be retained for longer periods where necessary. Retention may also be affected by legal, regulatory, accounting, dispute resolution or security requirements.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes in technology, website features, service providers, legal requirements or our information handling practices. When we make changes, we will publish the updated version on this page and revise the date or other notice where appropriate. Your continued use of the website after an update may be subject to the revised policy, to the extent permitted by law.

Questions and further information

For more information about how Crownslots Casino collects, uses, stores and discloses personal information, please read our Privacy Policy. If you have a question about this Cookies Policy or wish to raise a privacy concern, please use the contact or support options made available on the website. We will handle enquiries in accordance with applicable privacy and legal requirements.